Shopping online can feel like risky business. At Empress Mimi, we provide easy peasy returns & exchanges on all our products, and you can always send your products back if you don't absolutely love them within 14 days of receipt. 

We wanted to go that extra mile for our most loyal Empresses. That's why we have introduced the Empress Mimi Fit Guaranteed policy: If your first order from the Empress Mimi Lingerie Subscription Box doesn't fit, we will send you a new item in the correct size free of charge (inventory allowing!) with your box the following month! 

Simply email us with your order number or the email address used on the purchase, and one of our dedicated team members will make sure you receive a replacement item the following month! 

In the meantime, please visit our Size Guide!

Please note:

* In order to receive the free item, you must be an active subscriber to one of our subscription boxes.

* The Fit Guarantee policy is only valid once per subscription customer. 

* Requests must be made within 30 days of receipt. 

Empress Mimi Lingerie Size Guide

​Sizes in the Empress Mimi lingerie subscription box range from XS to XXL - you can find your fit below by comparing your usual bra size to our size chart.

If you can't find your size, simply order your usual size in clothing. If the fit isn't right, let us know after your first delivery. We will replace your first subscription box with the correct size in your next shipment. 

If you are not sure which size is the right one for you, reach out to us on info (at) empressmimi.com We love hearing from you and making sure our Empresses always have the joy of perfectly fitting and comfy lingerie!