As I mentioned in an email that I sent which no one responded to, it feels like this was a huge missed opportunity to create a customer for life. While I understand the super deal is many pieces for not that much money, at no point does it showcase even a little of what appear to be many quality pieces on the site. There was only one matching set, which contained the single bra in the bag, and everything else felt like rejects from the sampling process. I was extremely disappointed and frankly would have never left this review, as I wrote a private email saying the same, but since they solicited the review, here it is
I was really happy with this super deal; it arrived promptly. In my particular box there was one nearly-complete set, a few bras, a pair of panties, and some accessories. They're things I perhaps wouldn't normally have tried, but this surprise box made it a no-brainer. All fit really well.
I have been receiving the queen box for two years now, and I have loved every single item picked for me. I feel beautiful, divine, and powerful. It has yet to disappoint in fit, quality or magic.
I keep thinking I should be smart, I dont need the subscription, but then its like a little surprise, just for me. And as a single mom, I dont get many surprises just for me, nor just for myself as a woman, beautiful and divine.
The bottoms fit smaller than I would've hoped, not as much coverage as I thought there'd be. The top is not as flattering if you've got a small bust, but that can't be helped. Regardless, still a very cute design.
Beautiful! I love the fairy feeling of this piece, that being said the gems on the butterflies came with a few detached or missing, will have to be very careful on the washes to not lose them all....
I received my empress box last week and what an amazing piece!!! As i was trying it made me feel anxious whether it would fit me or not due to the size but it didn’t disappoint me.. I love love what i have received and it made me feel good and beautiful 😍 I don’t have any regrets for subscribing to the empress box and now waiting for my next collection!!!!
I love the surprise every month not knowing which awesome set we are going to get, hoping for celestial this month 🙏
The set is beautiful, details are small but intricate. Fit is perfect.
Size S chain was way too small for me (despite size S bra fitting), so consider sizing up. Returned for a size M, which fits, but one of the clasps broke the first time I put it on. Shipping it back a second time will cost more than the chain is worth, so I'll fix it myself, but I am disappointed by the quality. It is pretty though so I give it 2 stars for that.
Hi Kait,
Thank you for taking the time to share your feedback. We’re truly sorry to hear about the issues you experienced with the the broken clasp—this is certainly not the experience we want for our customers.
To make this right, we’d be happy to offer you a free replacement for the broken chain, and there’s no need to return the item. We want to minimize any further hassle or inconvenience for you.🙏
Please reach out to our support team at info@empressmimi.com with your order number, and updated mailing address so we can send the replacement out to you as quickly as possible.
Thank you again for your patience and for giving the product a try. We appreciate your feedback and are here to help.
Warm regards,
Empress Mimi