I've been a long-time admirer but I have never ordered anything from Empress Mimi before. Most brands just aren't designed to fit people like me (little ribcage, big boobs) and the broad size ranges listed in the sizing guide left me VERY skeptical... but I figured 10 items for $120 was a good deal, so I might as well give it a try.
The delivery took a little longer to show up than I anticipated, and it was unexpectedly sent in two separate packages, which was confusing. When the first box showed up with just one pair of stockings and panties in it, I was concerned, but I reached out to customer support to ask if there had been a mix-up, and they quickly reassured me that the rest of my order was on the way.
When the second half of my order arrived soon after, I was floored! I got a great mix of items, including two matching sets, and EVERYTHING fit. That never happens to me! Whoever engineers Empress Mimi's designs did an amazing job adding adjustable straps in all the right places.
In terms of quality, they're not exactly the sturdiest pieces, but I've tried much flimsier lingerie from more expensive brands. The seams and embroidery details are well done, and unobtrusive enough to wear under most clothing without looking lumpy. Most importantly, they are COMFORTABLE. No scratchy bits, no stiff, itchy, or sweat-inducing fabric, and no painful underwires or butt-flossing thongs. It's stuff I can actually wear!
I'm very pleased, and will definitely be ordering from Empress Mimi again in the future.
I absolutely loved my Black Friday 10
items offer! I’ll admit I’ve got multiples of some of the sets already, so I didn’t mind getting a couple of duplicates (a gorgeous bra and suspender belt,) as well as two pairs of knickers, stockings, bunny ears, tassels and more, all in a stunning floral Empress Mimi satin presentation bag. The value was at least £350 GBP and I managed to get it with my points, so I was delighted. This female led company really look after their customers and I was over the moon (as usual) with my purchase.
So, overall very happy with the received mystery pack(s), even received a matching set which seems extra lucky! I first received five items - and was a little put out - but then received five more items about a fortnight later! I got a really good mix of pants, bralettes, and accessories which is lovely and I felt I got my money’s worth. I went for M and M but in the future I might go for L on top only because I am bulging a little out of the sides 😅 (so bear that in mind smaller frame D cup+ ladies!)
Chaque box est un vrai bonheur à découvrir. Les tailles sont toujours parfaites, la qualité est au rendez-vous et le soin apporté au packaging donne vraiment l'impression de se faire un très joli cadeau, chaque mois !
Really disappointed in what was received. Several accessories were really terrible quality. I understand it is a surprise box, but also some of the other items were on clearance.So there's no way that it was a value.
I absolutely love this subscription, having recently had a baby I wanted to feel confident about my body.
The Queen box is gorgeous, the sets are soft and so feminine that you can’t help but feel beautiful wearing them. I’ve become obsessed and can’t wait to receive the next one
This was unfortunately a terrible waste of money. Several unmatched pieces (which you may or may not be able to purchase matching pieces to), completely wrong sizing on multiple items—if I’m a medium how TAF am I supposed to wear an XL? I thought this would be a good way to try pieces/sets from this company and I was completely disappointed. The one complete set I received had the proper size top but the bottoms are WAY too big. Save yourself time and money—just buy the sets if there’s something you want. This box is just a way for this company to wring as much money out of you as possible and giving you crap in return.
Hi Jess,
We’re so sorry to hear that your Super Deal experience didn’t meet your expectations. We understand how disappointing it can be when items don’t feel correctly sized, and we truly appreciate your feedback.
Let us clarify that the 10-for-$120 Super Deal includes 10 mystery items from our Empress Archives, so coordinated sets aren’t always guaranteed. We’ve also double-checked our shipment records and can confirm that no XL items were sent in your order. We’d love to look into this further and make things right; please feel free to reach out to us at info@empressmimi.com with your order number and photos of what you received.
Thank you again for sharing your experience. We’re here to help and would appreciate the chance to fix this for you.
Empress Mimi
This was spectacular! A great introduction to the brand. I had originally only thought to get the bralettes but my package had full sets and I feel so sexy! 10/10 recommend getting. I will note- if it’s your first time buying- I thought based on the size chart I’d be an XL or XXL in bottoms but I clearly read it wrong because I got the XL and I wish I’d gone for the L instead. They fit but just a little more roomy than I’d prefer. Now I know for next time!
As I mentioned in an email that I sent which no one responded to, it feels like this was a huge missed opportunity to create a customer for life. While I understand the super deal is many pieces for not that much money, at no point does it showcase even a little of what appear to be many quality pieces on the site. There was only one matching set, which contained the single bra in the bag, and everything else felt like rejects from the sampling process. I was extremely disappointed and frankly would have never left this review, as I wrote a private email saying the same, but since they solicited the review, here it is
Hi Daniel,
We’re truly sorry to hear that your Super Deal experience felt disappointing, and we really appreciate you taking the time to share your thoughts. We also want to assure you that we did receive your email under ticket #52096 and responded. It seems our reply may not have reached you or may have slipped into your spam folder, which we’re very sorry about.
As mentioned in that response, the Super Deal includes 10 mystery pieces from our Empress Archives. These items are randomly selected from our archive inventory, and while each piece is carefully chosen, matching sets or coordinated looks can’t always be guaranteed.
We completely understand your perspective and how this felt like a missed opportunity. Your feedback is incredibly valuable, and we’ll be taking it to heart as we continue working to improve our offerings and customer experience.
Thank you again for sharing your honest experience with us. We truly appreciate it.
Empress Mimi
I was really happy with this super deal; it arrived promptly. In my particular box there was one nearly-complete set, a few bras, a pair of panties, and some accessories. They're things I perhaps wouldn't normally have tried, but this surprise box made it a no-brainer. All fit really well.