I was worried I would get something I already owned but they sent something I never knew I needed! The swan set is adorable and fit perfectly!!! It is so nice to have so many options in top size and being able to mix and match bottomed is the best. Wore the set immediately and it was so comfortable and supportive. Highly recommend because I was so happy when the box showed up. Mini gift to me!
It was not great quality and it was way to expensive for how poor quality it is
Firstly, the sets are cute, which is the only reason this review is higher than 1 star. However, the subscription was a present from my fiancé as a way to help me feel beautiful every month leading up to our wedding, but unfortunately the experience with Empress Mimi has ruined his good intentions. Simply, the subscription model is not worth the ongoing headache of having to deal with quality issues and shipping delays.
For example, I was charged for the April box two months ago and have had to follow up with customer service again and again and again. Once they finally got back to me, I was told there were “warehouse issues” and was given reassurance that it would finally ship out (but only when I requested to cancel my subscription). It has been another two weeks, no shipping confirmation email, no package in the mail, and again customer service is unresponsive.
Dear Cecilia,
Thank you for bringing this to our attention. We sincerely apologize for the delay in fulfilling your order. We understand how frustrating this can be and assure you that we are committed to addressing this issue promptly and finding the best solution to turn your experience around. Our customer assistant is already on top of this and will provide you with an update shortly via incident number #43580.
Please know that this experience is certainly not reflective of the stellar service we strive to provide, and we are committed to turning this around for you.
Sincerely, Empress Mimi
I subscribed to this gift box service so that my wife would get something fun and sexy every month. We haven't been disappointed. The quality of the items and the curation of the selections has been top-notch. I also enjoy reading the cards that come with each offering that explain the concept behind each new lingerie set. I highly recommend this gift box service.
I just love it, there's no other word for it. The color is very rich, the details are so pretty, and overall it's a very comfy set. What more could you ask for?