About Fit Guarantee

Shopping online can feel like risky business. At Empress Mimi, we provide easy peasy returns & exchanges on all our products, and you can always send your products back if you don't absolutely love them within 14 days of receipt. 

We wanted to go that extra mile for our most loyal Empresses. That's why we have introduced the Empress Mimi Fit Guaranteed policy: If your first order from the Empress Mimi Lingerie Subscription Box doesn't fit, we will send you a new item in the correct size free of charge with your box the following month!

Simply email us with your order number or the email address used on the purchase, and one of our dedicated team members will make sure you receive a replacement item the following month! 

In the meantime, please visit our Size Guide!

Please note:

* In order to receive the free item, you must be an active subscriber to one of our subscription boxes.

* The Fit Guarantee policy is only valid once per subscription customer. 

* Requests must be made within 30 days of receipt. 

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